Frequently Asked Questions

  • You must sign our Liability Waiver via the Mindbody app when you book your first class before arriving at the studio.

  • We provide all the necessary equipment, so you just need to bring yourself! However, grip socks are mandatory. If you don’t own a pair, we sell them in-studio—just arrive a few minutes early to purchase them.

    • Classes are 50 minutes long and start promptly.

    • Please ensure you arrive at least 5 minutes before class begins to get settled.

    • Our Late Policy: To protect the flow of the class and the safety of our clients, we reserve the right to decline entry to those arriving after the session has started.

    • EN: The class is taught in English only.

    • FR/EN: The class is bilingual, taught in both French and English.

  • Yes. It is your responsibility to inform your instructor of any injuries or if you are prenatal/postnatal before the session begins.

  • Most of our classes are prenatal and postnatal friendly! The only exception is the Classical 34 class. For all other classes, instructors will provide modifications once you notify them of your status.

  • Not at all. Pilates is a personal practice focused on mastering foundations and maintaining precise control over every movement rather than competing with others.

Late and No Show Fees

As a boutique studio, we take pride in creating a personalized experience and dedicating our time and space to each client. Because our class sizes are intentionally small, every spot matters.

For this reason, late cancellation and no-show fees are strictly enforced, with no exceptions. The applicable fee or class credit will vary depending on the type of class, membership, or pack you have.

Review our Terms & Conditions here.

Class Level Policy & Prerequisites

To ensure every practitioner receives a safe, high-quality, and intentional workout, class levels are strictly honored at Playa Pilates.

  • Open to all clients.

    Rookie Level 1 or (Beginner / Debutant) is meant to introduce you and perfect your alignment as you enter the pilates discipline.

    Complete 5–10 (or more) classes to master core alignment; instructor clearance required to advance to L1.5.

  • Level 1.5 courses are meant for those who have completed their beginner classes. Level 1.5 is at the core of the practice, where each class will be different and challenging. Level 1.5 can take years to master.

    Expect 30+ classes at this stage to build targeted endurance, stability and proper alignment.

  • Requires instructor approval. Includes Level 2 Reformer and Intermediate / Advanced Mat classes.

    Designed for avid practitioners ready for deeper resistance, complex movement, and faster pacing.

  • Requires instructor approval. Recommended to complete at least 30+ Level 2 classes prior to advancing.

    Mastered mind-body connection.

    Fast-paced refinement for dedicated movers. Little to none modifications offered.

  • Requires instructor approval. Our highest technical expression.

    Mastered mind-body connection.

    High tempo, maximum control, and absolutely zero modifications permitted.

Email us for more info